Ashfield House Spondon Surgery

Ashfield House Spondon Surgery is part of the Ashfield House veterinary hospital network (described on its website as supporting pets for over 40 years) and links into a 24/7 emergency service via Ashfield House Vet Hospital. It appears set up for routine preventive care as well as more involved procedures: the website lists vaccinations, nurse clinics, neutering, complex surgeries, and laparoscopic (“keyhole”) spays.

In recent reviews, several owners describe longer, unhurried appointments (one mentions “nearly a full hour”) and same-visit testing (“did tests there and then”). There’s also a clear split in experiences around value and treatment recommendations: one reviewer alleges being pushed into ongoing monthly medication and “monthly vaccinations,” while multiple others say they felt advice was practical and not sales-driven.

Services

From the clinic website and the latest reviews, services mentioned include

•Vaccinations and boosters
•Nurse clinics (including socialisation-style sessions for nervous dogs to get comfortable in the clinic)
•Neutering
•Complex surgeries (mentioned on the website, without specific examples)
•Laparoscopic (“keyhole”) spays (website)
•In-clinic testing during appointments (“tests there and then,” per one review)
•24/7 emergency service available via Ashfield House Vet Hospital (as stated on the website)

Pricing

•One reviewer reports being advised their dog needed ongoing tablets at £80 per month (they disagreed with the diagnosis and stopped treatment).
•One reviewer describes receiving “low cost treatment,” but no amount is given.

People

•Charlotte (vet): Mentioned by multiple reviewers. Examples given include spending extended time in an appointment (reported as nearly an hour), doing tests during the visit, giving detailed advice, and being patient with a nervous dog by allowing extra time and talking through options.
•Georgia (vet nurse): Credited with running socialisation sessions for a fearful dog—focused on building comfort with the clinic through calm handling, fuss/attention, and gradual exposure—leading to a marked improvement in the dog’s willingness to enter and cope with visits.

Reviews

Google rating: 4.8 stars from 38 reviews.

•Multiple owners describe pets being comfortable coming in (treats/fuss mentioned), including puppies having a positive first visit.
•Specific support for anxious dogs: nurse-led socialisation sessions and vets allowing extra time so the dog can settle before examinations/vaccinations.
•Several reviewers highlight time spent in consultations and in-appointment testing (“tests there and then”).
•Conflicting feedback on cost and recommendations: one 1-star review alleges pressure to buy ongoing monthly medication and “monthly vaccinations,” while other reviewers explicitly say they did not feel “money grabbing” and felt they received practical advice and lower-cost treatment.

Reviews for Ashfield House Spondon Surgery

Note: Showing the 10 most recent Google reviews out of 43 we track in total. Recent reviews may not be representative of overall sentiment.

Lorraine Weaver

in the last week

We always have a positive experience here; this time though, there was an emergency which was a possible rta. Everyone is the waiting area was informed, one client elected to book another appointment, and we waited it out as we were half way through our dog's appointment. All was quickly sorted and everyone processed very professionally.

Sandra Frisby

2 weeks ago

They look after my little terror as though she were their own pet pup, great service and not stupidly priced!

Michelle Morley

3 weeks ago

My dogs absolutely love coming to this vets they are so friendly all the animals get lots of attention my dogs even scratched the door to get in xx

Jane Simmons

a month ago

Paula Donoghue

Wonderful experience for me and my Oscar, we never have issues with visits, he is always happy to go and have treats and cuddles. Thank you to all the staff.

Pablo Moralez

I’m honestly shocked at how this place operates. First they told me my dog had a “lifelong allergy” and needed tablets every single month for £80. I gave ONE strip, stopped, and guess what? It wasn’t an allergy at all just a simple irritation. But of course, irritation doesn’t make them money. Now they’re trying to push MONTHLY vaccinations, which every normal vet will tell you is complete nonsense. Dogs don’t get vaccinated every few weeks. So what is it? Easy: money, money, and more money. I’m done with vets who act like cash machines instead of professionals. My dog’s health comes first not their profit.

Jane Smith

2 months ago

Very friendly and professional staff, our dogs love going there so a big win for us 😊

Ken Clamp

5 months ago

I have been with Ashfield Vets for many years and the care and support over that time has been exceptional. I would recommend them without hesitation.

Matthew Brown

7 months ago

Had to leave a review. Recently visited as one last roll of the dice. Lost all faith in vets over the last few years. I was blown away of how caring and non money grabbing Charlotte was. The amount of knowledge she has is amazing. Iv never been to a vet and walked out with a smile on my face. Restored my lost faith in vets and gave me amazing advice and low cost treatment. Have to say first impressions are 10 out of 10. Feel like we have finally found a vet who cares and it's not all about the money. Spent alot of time with us. Nearly a full hour. Did tests there and then. Amazing. Thank you.

4 months ago